The KYC Information will be required by the Company for communication and for undertaking
such activities for which the User has authorised the Company. Such KYC information
shall be used/shared/maintained/accessed/stored with/by third party technology service
provider/AMCs/RTAs/authorised service providers in order to enable/ facilitate/
complete/ process online Mutual Fund transactions and report/statement generation.
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Usage of KYC Information
a. To help registered Users transact through the website to avail the products and
services offered by the Company;
b. To get in touch with you and notify the Users by sending notices, alerts, notifications
and communications in respect of the products and services;
c. To customise, tailor and improve the User experience and services offered; to
enhance the features basis the access of the products and services and feedback
of the Users;
d. To undertake market research, analysis, planning, problem resolution, protection
and mitigation against fraud, errors or any criminal activity;
e. To such Third Party Service Providers which assist the Company in providing services
to the registered Users;
For any of the above purposes, the Company may seek assistance from group companies
/ affiliates, third party vendors, agents, contractors, consultants or service providers
(individually a ‘Third Party Service Provider’ and collectively, the “Third Party
Service Providers”). Such Third Party Service Providers shall be bound by similar
privacy restrictions as are contained in this Privacy Policy. The services provided
by the Third Party Service Providers may include sending email, text and other electronic
messages on our behalf, collecting subscription fees for such services, and notifying
or contacting you regarding any problem with such services.
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Sharing and disclosure of KYC Information
The Company does not, without express consent of the registered User, sell, share,
rent, trade or disclose the KYC Information with any related or unrelated third
party except:
a. pursuant to any statutory, legal or regulatory requirement;
b. pursuant to any order of court of competent jurisdiction;
c. for protecting the interests of the Company, its affiliates, members, constituents
or of other persons;
d. for seamlessly providing the product and services offered by the Company;
e. for smooth processing of transactions and report generation;
The Company may aggregate the KYC Information as a non-personally identifiable pool
to be used, disclosed or shared in aggregated form for purposes including research,
analysis, advertising to such organisations or Third Party Service Providers which
are bound by similar privacy restrictions as are contained in this Privacy Policy.
Upon the registered User deleting its account, the KYC Information and other data
will also be promptly deleted from our database and no further access will be possible.
Provided however, that certain aggregated data derived from a User’s KYC Information
may remain in back-up servers to enable us to retrieve the data in case of any problem
or damage to the primary servers.
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Notifications and mailers
The Company on its own or through Third Part Service Providers may send notifications,
email or text or electronic messages or alerts in other forms being periodic summary
of your account, newsletters, research information, marketing surveys in relation
to the products and services offered by the Company. The registered User may opt
out of the said services by unsubscribing to said notifications/alerts however,
the registered User would continue to receive such notifications and alerts which
are related to transactions or as mandated by any statute or regulation.
The registered Users may be requested from time to time to participate in surveys,
contests, giveaways, feedbacks and other promotions. The information submitted or
furnished in such surveys etc. shall be subject to this Privacy Policy except any
terms and conditions which may be specifically set out in the said surveys etc.
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Use of Cookies and online session information
“Cookies” are alphanumeric identifiers in the form of text files sent from a website
and stored in the user’s web browser and thereafter in the hard drive of user’s
computer, while the user browses particular website. Each time a user loads the
website, the browser sends the cookie back to the server to notify the user's previous
activity. The Company’s website will automatically receive and collect certain anonymous
information in standard usage logs through the server, including computer-identification
information obtained from "cookies" sent to your browser from a web server or other
means.
The cookies may be used for multiple purposes including but not limited to enable
the Company’s website to bring ease in the process of logging into by the registered
users, ensuring security and authenticity, ease in loading the desired pages by
a registered user based on browsing history. Should a user desire to delete the
cookies stored in the computer, please check the settings of your internet browser
which would allow deletion of cookies. However, deletion of the cookies may adversely
affect the functioning of the website.
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Security of Data
For availing the services offered by the Company, every User is required to get
registered. During the course of registration, each User is required to have a unique
login ID and password for ensuring the security and privacy of the data. It is recommended
that the Users keep their login ID and passwords confidential and not share the
said credentials with any third party. It is also recommended that the Users follow
the standards set for forming password and any password which does not confirm to
the said standard will be rejected and the User will be asked to have a password
confirming the standard. It is recommended that the Users change their password
periodically.
The Company shall not be responsible and liable should any third party access your
account and/or information upon obtaining the login ID and password from you or
upon violation of this Privacy Policy or the Terms and Conditions.
In respect of KYC information provided by you for enabling the online mutual fund
transactions and the mutual fund transaction details, such information would be
also available with third party technology service provider/AMCs/RTAs/authorised
service providers and treated as proprietary and confidential in nature by them
and to be used/shared/maintained/processed by them only on need to know basis for
service enablement.
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Blogs and other forums
The Company or any third party may host bulletin boards, blogs, chat-rooms, discussions,
debates etc. (“Forums”) for registered Users and/or general public. It is recommended
that such Forums are used judiciously by the Users as any information including
personal sensitive information and/or KYC Information so disclosed or submitted
may be used, read, collected by other persons and may be used for sending unsolicited
email or text or electronic messages or physical communications. The Company shall
not be liable for any such disclosure of personal or KYC Information and consequences
thereto.